Caring Campus

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IM体育试玩 Caring Campus

Victor Valley College Caring Campus Initiative

What is Caring Campus?

The Caring Campus Initiative was developed by theInstitute for Evidence-Based Change(IEBC) and funded through a grant from theCalifornia Community Colleges Chancellor’s Office(CCCCO), is designed tocreate a college environment that increases students’ sense of connectedness and belonging and, in turn, completion of each student’s education goals.

IM体育试玩’s Administrators, Faculty and Classified Professionals are committed to learning and implementing the 5 adopted behavioral commitments by infusing care into our customer service practices to promote sense belonging and connectedness.

IM体育试玩's Caring Campus Behavioral Commitments

FACE TO FACE (On Campus)

VIRTUAL ENVIRONMENT

Ten Foot Rule: Whenever a student is within 10’ and seems to need assistance, take the initiative to approach them. Say hello, smile, and use a positive tone.

Reaching Out: Reach out to students via phone, email, and text to let them know you’re available to answer questions, respond to concerns, etc.

Nametags: Wear name badges or lanyards with the college name on them so that students will know who to approach with questions.

Give Your Information Up Front: Start each contact with your name and department. Ask for student’s name and contact info in case you get disconnected.

Cross-Department Awareness: Learn about other departments so you know where to send students. Maintain accurate and up-to-date detailed directories.

Cross-Department Awareness: Learn about other departments so you know where to refer students. Maintain accurate and up-to-date detailed directories.

Warm Referrals: Call ahead or walk student to the office they need to get to. Follow up to ensure the student got there.

Warm Referrals: Use the student’s callback info to call the receiving office, make the connection on the student’s behalf, and ask them to contact the student. Follow up.

First Week Greetings: During the first week of classes, set up information tables and meet students in the parking lot, welcoming students to the college.

Reach Out to Students: At key times such as the first week of classes and when course drop dates and filing for degree deadlines approach, reach out especially to first-time in-college students to ensure they have the information they need.

2025-2026 Participatory Governance Handbook: Coming soon!

Charge/Mission
The Caring Campus Committee is a participatory governance committee that supports the adoptedbehavior commitments from Faculty and Classified Professionals that improve and enhance the many student success initiatives already being implemented here at IM体育试玩. The Caring Campus Committee will develop and foster a Caring Campus approach to help administrators, managers, faculty, classified professionals, and students to develop a culture of connectedness and belonging.

Caring Campus Committee Dates

2025FA Meeting Dates:

Friday, September 5th and 19th

Friday, October 3rd and 17th

Friday, November 7th and 21st

Friday, December 5th

Time:3:00 pm to 4:00 pm

Location:Building 55, Conference Room

Zoom option:Contact jan.espinoza@vvc.edu for the current meeting zoom link.

Caring Campus Committee Membership

Co-Chairs:Pablo Saldana and Jan Espinoza

1Faculty representative by Academic Senate: Jane Montgomery (Alternate: Vacant)

1Classified Staff representative by CSEA: Rosario Rubio(Alternate: Kelly Tomlinson)

1Manager/Administrator representative by Management Team: Kelley Cahow(Alternate: Malia Carpenter)

1Student representative by ASB Council:Deann Fulton (Alternate: Yasmeen Jasso)

1Executive Assistant or Sr. Executive Assistant:Amber Brown

1Faculty Ram Coach:Heather Williams

6Classified Caring CampusCommittee Member:

Angela Perdomo

Vacant

Jan Espinoza

Vacant

Pablo Saldana

Viviana Rizo

Non-Voting Members

Celebration Team Co-Lead: Oscar Perez

Celebration Team Co-Lead: Hailey Teeter

Celebration Team: Jackie Augustine

Celebration Team: Lilia Aguirre

Celebration Team: Stephanie Schrum

Caring Campus Committee Note Taker: Alicia Weatherston

Support Materials
Creating-Caring-Campuses-new-process_ua.pdf
Caring Campus Engaging Professional Staff.pdf
Caring Campus Equity.pdf
CARING CAMPUS TOOLKIT
​Caring-Campus-Staff-and-Guided-Pathways_ua.pdf
CC_Institutionalization-and-Sustainability-Guidebook-v3.pdf

2025-26 Caring Campus Pledge

Come be a part of the Care Team by pledging to learn and implement the 5 Behavioral Commitments. Click on the link,Caring Campus Pledge Form or scan the QR Code to submit in your pledge.

Celebration Shout Outs

If you know someone you want to celebrate for going above and beyond or making a difference, SHOUT IT OUT! To acknowledge and recognize someone, please complete and submit the SHOUT OUT FORMor scan the QR code.

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Celebrate what you want to see more of

- Thomas J. Peters